Steve Jobs narrated a story of a widowed man he had gotten to know in his eighties who lived up the street from him when he was a young boy.
One day the older man
said to him, “come on into my garage, I want to show you something.” He pulled
out a dusty and old rock tumbler that consisted of a motor and a coffee can
with a little band between them, Jobs recollected.
He then invited him
to the backyard where they collected some very regular and old ugly rocks. They
put them in a can with a little bit of liquid and some grit powder. The old man
then closed the can, turned the motor on and said, “come back tomorrow.”
Jobs remembered the
can making a big racket as the stones went around in the can.
He came back the next
day and when they opened the can and took out the rocks they were amazingly
beautiful and polished. He states, “The same common stones that had gone in,
through rubbing against each other like this (clapping his hands), creating a
little bit of friction, creating a little bit of noise, had come out these
beautiful polished rocks.” Teams, he states, are like these stones.
Individually we can
be fairly normal, ordinary and even a bit rough. But through the process of
teamwork we can end up in a very different state.
Jobs states that
teams consisting of incredibly talented people who are passionate and are
working hard towards something often times bump up against each other, argue,
sometimes fight and make some noise. By working together they polish one
another and their ideas and in the process create beautiful stones.
Have you built up
enough trust on your teams to allow bumping up against one another and
passionately arguing on occasion?
Passive, “follow the
leader” types of teams are destined to fail. Each member of a team brings
something unique. They are unique in their gifts, ideas and arguments. Team
members must feel like they can express themselves without embarrassment or
retribution.
Leaders who embrace
the process of “tumbling stones” on their teams create more efficiency, better
ideas, better problem solving and ultimately better teamwork.
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